Privacy Policy

Privacy Policy

Our Commitment

Thanks for visiting Elf on the Shelf New Zealand. Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices.

The Information We Collect

This notice applies to all information collected or submitted on the Elf on the Shelf New Zealand website. We acquire your personal identification information when you register with Elf on the Shelf New Zealand in order to obtain purchasing access to our web store. The types of information collected are, name, address, email address & password, phone number & date of birth. Credit card numbers are NOT stored on our website.

How We Use The Information

We use the information you provide about yourself to:

  • Enable your login to our web store
  • Process and fulfill your order for our goods
  • Respond to your inquiries about your order
  • Notify you about the status of your order
  • Send mail outs informing you of new products & promotions (optional when registering)

The only occasions we will share this information with 3rd parties is when statutorily required by law or in response to a charge-back inquiry from our merchant bank regarding your payment for goods.

We use return email addresses to issue an order confirmation and receipt. Also, if you choose to be on our mailing list, we will send you additional information about our products, services, and/or promotions. If you no longer wish to receive our mail outs please select unsubscribe at the bottom of the newsletter.

Elf on the Shelf New Zealand will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


Cookies are text files placed in your browser to store information (such as the contents of your cart) while shopping on our site. Our website uses “cookies” to store your preferences and information from page to page.


To prevent unauthorized access to your information we use minimum 128-bit SSL (Secure Socket Layer) software, which encrypts the information you input. A secured page is signified by the web address prefix ‘https’ or a small icon, usually a lock, in the corner of your browser page.



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